Alert message sent 25/04/2020 12:22:00

Information sent on behalf of Cheshire Constabulary

Hello resident,
                       please see below information supplied by Halton Trading Standards.

 information: Telephone calls from Adult Social Care
As a result of the current covid 19 crisis our social work staff will be making contact with the general public following referrals from a range of possible sources including hospitals, care providers, family, or self-referrals. In an effort to avoid the unnecessary contact between people that may place the public at risk of infection,  our staff may contact family members or other informal carers to gain an understanding of someone’s history, background and their current needs and to undertake assessments over the phone. These calls may involve discussing highly sensitive and personal data and information. The following Halton Borough Council published numbers can be used to verify the identity of our staff who have made contact with people for these purposes.
HBC Contact Centre number:  0303 333 4300
Adult Social Care enquiries please phone 0151 907 8306
You will not be asked for your bank account or bank card details.
If you receive an unexpected call from anybody asking for your bank details, ask them for their name and the name of the organisation they work for and tell them that you will call them back. Look up the organisation they claim to be from in the Phone Book, or by typing their website address online, and phone the organisation to make sure it was a genuine call. Do not phone the organisation on the number the caller has given.
If you or somebody you know has been caught out by a scam or fraud please contact one of Halton Trading Standards specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 0808 223 1133

Many thanks

Message sent by
Paul Mines (Police, Community Support Officer, Widnes PCSO)

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